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Information on
Novel Coronavirus

Have questions about COVID-19?
The NJ Poison Control Center and 211 have partnered with the State to provide information to the public on COVID-19:
Call: 2-1-1 for general information (24/7) or 1-800-962-1253 for medical information (24/7)
Text: NJCOVID to 898-211
Visit covid19.nj.gov or nj.gov/health for additional information

Division of Pensions & Benefits

Important COVID-19 Information

COVID-19 Related Closures
To safeguard public health and help mitigate the spread of COVID-19, the Division of Pensions & Benefits has temporarily suspended all non-essential services including reception desk service and in-person counseling at our Trenton offices.

The Division's in-person seminars and training are also suspended. A schedule of member webinars and online employer training is available.

We apologize for any inconvenience this may pose and ask for your continued patience as we navigate this unprecedented situation. Please also check back for updates and announcements.

Essential and Continuing Services
During the COVID-19 public health emergency, the Division of Pensions & Benefits is continuing essential payroll, pension, and health benefit operational services; however, certain services may be available on a limited basis.

Our Call Center, 609-292-7524, is operating Monday through Friday, 8:00 a.m. to 4:00 p.m. (closed on State Holidays). Callers should expect extended wait times due to limited staff.

Members or employers may contact the Division by email. Due to high volume and the complex nature of email inquiries, response times can vary from seven to ten working days.

Member services remain available on our website and through the Member Benefits Online System (MBOS).

For help with MBOS logon or passwords, contact the MyNewJersey help desk, or see the MBOS instructions in our video gallery below.

Additional COVID-19 Related Information
SHBP and SEHBP Members should see our COVID-19 Resource Page, designed to address the COVID-19 Pandemic.

State employees should see the Tax$ave COVID-19 Notice for information about changes to the Tax$ave Flexible Spending Accounts (FSA) made in response to the COVID-19 Pandemic.

Videos

Related Videos - to see more videos, please refer to our video library

How to Run a Retirement Estimate for PERS & TPAF Members

SHBP/SEHBP Horizon Health Guides

MBOS Login Issues Part 1: Forgot Your Login ID or Password


Last Updated: Monday, 05/11/20